FAQ’s

Fixin' To Eat operates by appointments for pick-up and delivery orders (scheduled during online checkout). If you'd like to stop by to take a look around or for more information, we encourage you to call us at (623) 583-8283 to ensure someone will be available. We are also always available by email (info@fixintoeat.com) or text (623-900-9792).
Orders must be placed by 10am on Monday to be filled that same week. For example, if you want to pick-up an order on Saturday then you need to place your order by 10am the Monday prior. You can still order in advance and schedule a pick-up or delivery for later in the month.
Orders placed by 10am on Monday will be available for pickup/delivery that same week. DELIVERY: We deliver on Wednesday, Friday and Saturday. Delivery slots are booked during checkout and are based on your zip code. PICK-UP: Pickup slots are booked during checkout and are available Wednesday through Saturday. Often times, with enough notice, we can schedule a pick-up time not listed. Please call before placing your order to discuss options.
We deliver to the following zip codes. 85083, 85306, 85308, 85310, 85351, 85363, 85373, 85374. 85375, 85378, 85379, 85381, 85382, 85383, 85385, 85387 Delivery fees range from $5-$14 (based on your zip code) and will show during the checkout process.
Not at this time. Most of our "regulars" know the benefits of our service so they stock their freezer each month. We welcome you to try a few to see what it feels like to not have to worry about dinner for a few nights that week.
As of August 1, 2021 we no longer offer any in-store assembly. All orders are pick-up or delivery only. We plan to offer some fun events in the future (slow-cooker classes, kids-cook-too sessions, etc) so please make sure you're following us on social media and signed up for our monthly newsletter.
Almost every meal kit that comes from Fixin' To Eat is freezer-friendly (if it's not, it will clearly state that in the menu description). Once you get your order home, we recommend freezing anything that you do not plan to cook within 2 days. Once frozen, items stored in aluminum containers should be cooked within 1-2 months and items packaged in freezer bags should be cooked within 4 months. Exceeding those times will not mean that the food is unsafe to cook and eat, but it may have developed some "freezer burn" which could alter the flavor and/or texture.
Fixin' To Eat doesn't have any cooking equipment on site. Doing the final cooking step at home means your food comes out with great taste and texture.
Some menu items may show a "Lighter Fixin's" option. Typically, alternate ingredients are used in that variation of the recipe (lite mayo, lite sour cream, lite margarine instead of butter, etc). Other times it may simply be an omission of the breading step with the recipe's cooking instructions. Feel free to reach out if you need further clarification.
We do our best to post nutritional information. When you are previewing or ordering from the menu, click on [+] next to the menu item name for more information. Brand new menu items may not have nutritional info posted for a few days as we wait for the actual ingredients to come in so that we can check nutritional and allergy data.
We will do our best to accommodate all special requests with your safety being the priority! Regarding allergies: Please see the individual nutritional labels for more details regarding allergens. Please note that some ingredients may be manufactured in a facility that also processes nuts, eggs, soy, milk, etc. Although we can prevent cross-contamination here in our store, we cannot guarantee that the facilities processing some of our ingredients have that ability. If you have extreme allergies, please call us before placing your order so that we can check our ingredients first. Please always list allergies in the "special notes" during checkout. Regarding customizations: Please make any notations in the "special notes" during checkout. We can accommodate most special requests and will call with any questions. Our most common requests are low sodium (we won't add any additional table salt) and ingredient omissions (such as no mushrooms, etc). If you need something more specific, please call before placing your order.
Many items on each menu are naturally "diet" friendly. You can use the menu filter (dropdown box) to find items that fit into particular eating styles (gluten-free, keto, etc). Please give us a call at (623) 583-8283 with specific questions or make notes in the order comments section with any special requests.
We source our ingredients from the same suppliers the restaurants use (unless we have to get some specialty items such as gluten-free sauces, etc). Please know that I am absolutely dedicated to using high quality ingredients (even if it means spending a little more)! My family lives off of Fixin' To Eat food so I snag organic, grass-fed, and wild-caught as often as I can if it's within a reasonable cost. I avoid products containing HFCS, MSG, "pink-slime" and other additives or poor production practices.
At Fixin’ To Eat, we realize that life happens and we will do our best to accommodate you. Please realize that we order from our vendors and hand-prepare all of the ingredients based on what you ordered. In order to keep menu prices affordable and food waste to a minimum, the following cancellation policy has been established. (see Terms of Service for additional details). As soon as you are aware of the need to cancel or reschedule, please email us at orders@fixintoeat.com. Please be aware that we order our food based on your order so we cannot offer refunds once our food order has been placed. Cancellations received before 8am on the Monday prior to your pickup/delivery appointment can be refunded. Cancellations received after that time will receive a 50% credit toward a future purchase. If you need to reschedule your original pickup or delivery date/time, we will keep your assembled order in our freezer for up to one week in order to allow for a rescheduled appointment. After one week, management has the right to consider the order abandoned with customer forfeiting rights to food or credit. IN-STORE EVENTS: Please see the specific event for cancellation details, but if none are listed then this general rule applies: Cancellations received 7 or more days prior to the event will receive a full credit toward a future purchase. Cancellations received less than 7 days prior will receive a 50% credit toward a future purchase. If you fail to cancel and do not arrive for your scheduled event, no refund or credit will be issued.